Обязанности:
Key Responsibilities Technology Leadership & Strategy Develop and execute the Luxury Hotel’s IT strategy in alignment with Marriott International standards and business objectives Act as a strategic advisor to executive leadership on technology innovation and digital transformation Identify opportunities to enhance guest satisfaction through technology solutions IT Operations Management Oversee daily IT operations, including networks, servers, PMS, POS, and telecommunications systems Ensure maximum uptime, performance, and reliability of all systems Manage IT vendors, contracts, and service-level agreements Cybersecurity & Compliance Implement and maintain robust cybersecurity frameworks and data protection policies Ensure compliance with Marriott IT standards, GDPR (where applicable), and local regulations Conduct regular risk assessments and audits Guest Technology Experience Ensure high-quality guest-facing technologies including Wi-Fi, in-room entertainment, and mobile services Monitor and continuously improve digital guest touchpoints Team Leadership Lead, mentor, and develop the IT team Foster a culture of innovation, accountability, and service excellence Manage staffing, training, and performance evaluations Project Management Lead IT projects such as system upgrades, new implementations, and property renovations Ensure projects are delivered on time, within scope, and on budget Budget & Financial Management Develop and manage the IT budget Optimize costs while maintaining high service standards Why Join Us At The Ritz-Carlton, Almaty, part of Marriott International, you will be part of a world-renowned luxury brand committed to excellence, innovation, and exceptional guest service. This role offers the opportunity to lead technology initiatives in one of Kazakhstan’s premier hospitality destinations.Похожие вакансии