Обязанности:
Looking for VIP Manager (iGaming)Full-time | 100% remoteWe’re looking for an experienced VIP Manager to build strong relationships with high-value players and drive retentionResponsibilities: Manage and develop VIP player portfolio Communicate via chat, email, and calls Provide personalized offers, bonuses, and incentives Monitor player activity and improve retention Handle VIP requests, issues, and escalations Collaborate with internal teams Track performance and key VIP metrics Requirements: min 2+ years as VIP Manager in iGaming (casino) German B2/C1 (English B2+ as a plus) Strong understanding of retention & player lifecycle Excellent communication skills Multitasking, attention to detail
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