other

VIP Support Agent

Более недели назад

От 65 000 до 100 000 руб.

Город: Москва. Станции метро: Серпуховская

Heroes of Support

Тип занятости: Удаленная работа

Требуемый опыт: Без опыта

Обязанности:

We have an expert and creative team in our field. We work hard and have a great time We know how to do cool projects and always focus on high results.Join our team! Key functions: Quickly and efficiently respond to VIP client requests and complaints in chats, ensuring problem resolution to maintain a high level of service and ensure VIP clients are satisfied. Deeply understand the product, the terms and conditions, the procedures to follow and the current promotions. It is important to provide quality recommendations and advice to our VIP players. Interact with colleagues from Support Team and other departments to solve VIP clients' issues and improve their experience with the product. Requirements: Fluency in English (C1). Proficiency in Spanish (C1), German (C1), French (C1) or Italian (C1) will be a big plus High communication skills, proficient oral and written communication Attention to detail and ability to work with large volumes of information What do we offer: A cool team in a brand-new office in the very centre of Moscow and a mega-interesting rapidly developing product, in which there is still a lot to be done! A modern technology company developing solutions for working with traffic Compensation for expenses for sports, English and other professional courses. It is important for us that our employees develop their competencies and be healthy Gifts for Birthday/Wedding/birth of a child (after all, we cannot pass by such events) Referral system - bonus for referred employee Work without bureaucracy and unnecessary rituals. We work together to help you realize your ambitions and help your company grow

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