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Customer support specialist / специалист клиентской поддержки

16 декабря 2024

З/П не указана

Город: Москва

MSG

Тип занятости: Удаленная работа

Требуемый опыт: Опыт от 3 лет

Обязанности:

Great news! Due to expansion, MSG Real Estate Company has an open position for a Customer Support Specialist (No Broker or Real Estate agent vacancy). MSG is a real estate investment fund in the UAE, providing stable capital growth for clients. We specialize in flipping apartments: We buy apartments in downtown Dubai → carry out designer renovations → resell the project. Important: you do not need to sale apartment – you need to build a strong relationship with a brokers and убеждать их cooperate with our company. Key Responsibilities: ⮞ Organize open houses and expand the agent and client funnel (mailing, sms mailings and calls to brokers); ⮞ Develop and implement effective mailing strategies, set brokers invite targets; ⮞ Search and connect with new agents and agencies; ⮞ Maintaining procurement documentation and reporting using CRM and MS Office; ⮞ Build and maintain strong relationships with clients and brokers, addressing client inquiries, and ensuring a positive client experience to foster repeat business and referrals. We are a perfect match if you have: ⮞ A minimum of 2 years of Sales experience/Сustomer support (experience in Real Estate is a plus). ⮞ B2 level in English (additional language such as Russian is a plus). ⮞ Willingness to work a flexible schedule. ⮞ Strong proficiency in MS Office and CRM. What do we offer? ⮞ A progressive motivation system (Fix part + KPI); ⮞ Remote work format; ⮞ Full-time schedule, 5/2 from 10:00 to 19:00 GST, with a flexible start time possible; ⮞ Career growth opportunities; ⮞ Paid vacation; ⮞ A strong professional team with a mature work environment and a democratic management style. Next steps? Apply for the position today → Interview with HR → Meet with the COO → Job offer

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