other

Technical Support Specialist

Более недели назад

От 600 до 800 руб.

Город: Москва

Zeroqode

Тип занятости: Полная занятость

Требуемый опыт: Опыт от 1 года

Обязанности:

Technical Support Specialist We are looking for a Technical Support Specialist who will be involved in delivering outstanding service in a dynamic and fast paced environment, working with the latest technologies. You will be offered to apply to the fullest your understanding customers’ needs and providing valuable support skills.Job Requirements • proven experience in IT customer services and support operation related field, including application support management and/or quality assurance; • sound understanding of web technologies and software issues to enable discussions with internal and external key stakeholders; • strong problem solving and interpersonal skills; • excellent written and verbal English. Job Responsibilities • end-user support in using, setting up and upgrading customer’s applications; • helping clients in identifying and resolving technical issues related to customer’s applications; • collaborating with developers in troubleshooting and bug fixing when needed; • managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date; • maintaining and updating the company website with as little as tech tips and briefs, and as much as fully rounded documents and procedures. What we offer • Competitive salary • Clear career prospects • Flexible working hours and remote work opportunities • Proactive team with welcoming atmosphere Will be an asset • university degree in Computer Science or IT; • familiar with front-end development, web design or software development process.

Имя не указано

Откликнуться
Разместить Резюме
Пожаловаться ID: 125533241

Похожие вакансии

Technical support specialist

От 30 000 руб.

Москва

Med Tech Reimbursement Consulting

Support specialist

От 650 руб.

Москва

Yenlik

Technical Support Engineer

Договорная

Москва

Лаборатория Касперского

Technical Support Engineer

От 60 000 до 75 000 руб.

Москва

Doczilla

Technical Support Specialist со знанием английского языка

Договорная

Москва

Multilogin Software Ltd.

Customer Support Specialist

Договорная

Москва

Concurrency Development LTD