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Our company is looking for a Сustomer Support Specialist About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years. Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success. As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey! Responsibilities: Processing incoming user requests (chat rooms, letters, instant messengers); Work with payments; Develop and maintain strong relationships with our customers; Effectively solve customers’ inquiries, providing relevant information; Carrying out KYC. Requirements: Experience with CRM (LiveChat, HelpDesk etc.); Experience as a Customer Support agent (preferably in gambling) for at least 1 year; Good knowledge of English (sufficient for correspondence); Customer-oriented thinking; Stress resistance. Our Benefits: Working with gambling industry experts; Competitive salary in $, package of benefits; The work is completely remote; Opportunity to work in an international and multinational environment; Professional training and development; Opportunity to work in a team of professionals; Annual leave 21 days; Paid sick leave.Похожие вакансии