Обязанности:
Travel Coordinator for Family Office Location: Remote - EU Timezone Flight Management: Develop a system for family preferences regarding flights, including seating, airlines, and aircraft types. Create and maintain a database of guests and their preferred travel classes. Manage loyalty programs (e.g., Air France Bonus). -Track the duration of the family's stays in various countries. Create accounts with all airlines to accumulate bonus points and utilize them for class upgrades, baggage purchases, etc. =Check flight restrictions (visas, necessary documentation). Search for tickets for the family, guests, and staffOptimize ticket prices. Optimize flight times. Monitor flight delays via Flight Radar. Search for VIP services (arrival and departure). Ensure the VIP service agent is present at the meeting point. Transfers and Accommodations: Order transfers (car, taxi, motorcycle taxi). Verify transfer arrangements both in advance and on-site. Develop a preference system for hotels worldwide. Search for hotels for the family, guests, and staff. Arrange travel and accommodation for friends invited on business. Travel Arrangements: Identify the best flight options. Control and check entry/exit conditions (COVID, visas, immigration, QR code insurance, necessary online declarations). Handle visa and permit procedures. Communicate with greeters, transfer agents, and VIP terminals. Make transfer reservations. VIP Terminals: Verify documents before flights. Negotiate cooperation with hotels for advantageous prices. Guarantee payment for extras in hotels (develop an automatic system). Organize flights with private jets. Entertainment and Events: Find entertainment events at the family's travel locations. Arrange for guidesDocumentation and Emergencies: Prepare visa documents. Make appointments at embassies. Assist in case of lost baggage by searching and contacting airlines. Ensure dogs' documents are ready and all authorizations are received. Check that vaccinations for the selected individuals are done as needed. Search for yachts and other luxury transportation optionRequirements: Minimum of 3 years of experience in travel planning, concierge services, or similar roles. Fluent English and Russian (oral and written). Knowledge of French is a big advantage Adaptability to work in highly paced environment and adapt to frequently changing circumstances Good understanding of luxury segment of travel arrangement Familiarity with database management and CRM systems. Advanced knowledge of travel booking platforms, loyalty program platforms, and airline systems. Familiarity with tools like Flight Radar, GDS (Global Distribution Systems), and hotel booking platforms is a big advantageПохожие вакансии