Обязанности:
Responsibilities: -Proofreading operators' chats for common errors and questions -Holding weekly meetings with operators based on the results of identified violations/answers to questions for the purpose of correction -Development and testing in google forms -Translation of materials into native language (Turkish) -Support of beginners at the onboarding stage -Monitoring employee performance, offering ideas for their improvement Requirements for the candidate: -Work experience in a call-center in a managerial position (junior specialist/training specialist/quality control specialist/team leader) will be an advantage -English/Russian language level: C1 for communication with company managers -Competent oral and written speech in the native language -Knowledge of MS programs at the level of a confident user -Initiative, pro activity, sociability, responsiveness Conditions: -Work schedule 5/2 (flexible start of the working day) -Completely remote format of work in an international company (one of the market leaders in its segment) -Exchange of experience with colleagues from Europe and Asia -Trial period: 3 monthsПохожие вакансии
Machine Learning / Machine Learning Ops Engineer
Договорная
Москва
Центр Методического Обеспечения Оптимизации Процессов Государственного Управления в Московской области