Обязанности:
We are Insolutions Ltd., a company specializing in digital marketing and product localization in Asian markets for over 5 years. Our goal is to provide qualified assistance to iGaming projects in expanding their digital presence across various markets. We work with brands of different scales - large and small, local and international. We deliver high-quality digital marketing services to enhance the operations of iGaming companies worldwide. Currently, due to project expansion, we are looking for a Call Center Operator fluent in Bengali to join our office in Moscow. Responsibilities: Respond to customer inquiries via live chat, email, phone, or social media platforms. Provide accurate, valid, and complete information using the right methods and tools. Resolve product or service-related problems by clarifying the customer's complaint and selecting the best solution. Maintain a deep knowledge of the company's products, services, and policies. Collaborate with team members and other departments to ensure effective resolution of customer issues. Full-time position with 12-hour shifts (one-hour break). Shift schedule: During the probation period salary will be 3,500 rubles per 12 hours shift. After the probation period the salary will increase depending on the KPI to a maximum of 5,000 rubles per shift. Requirements: Proficiency in English (B1 level). Fluent in Bengali. Desire to work with South Asian markets. Legal conditions for residence in the country. Patience, resilience to stress, and good level of concentration. Experience working in international team workspace will be a plus. Experience with customer support programs and data collection tools will be an advantage. Application Process: First stage: Quick video interview with our HR-Generalist to learn more about the position and discuss your experience. Second stage: Interview with the hiring manager to assess your professional skills. Third stage: Job offer from our company if everything aligns and you share our values. We have a flexible structure and aim to complete all stages within a week. Apply now and join Insolutions Ltd., a company of top professionals!Похожие вакансии
Телефонный оператор (Гостиница / call center)
Договорная
Москва
Moscow Marriott Imperial Plaza Hotel