Обязанности:
REMOTE WORK (ONLINE) Responsibilities • Giving estimates for the variety of moving services, as well as quickly surveying possible clients. • Quoting both new and current clients on relocation services in compliance with the company's price guidelines. • Answering calls, correspondence by email, maintaining a schedule, arranging video call for clients with our operational manager (to give an estimate for the move). • Attempting to convert inquiries for quotes into sales by staying in touch with potential clients. • You should know the main cities in Ontario province for a better assistance of our potential clients and providing them a more accurate rate/truck fee (we will teach you). • You will communicate daily with clients ensuring excellent customer service and be sensitive to their needs ensuring their business has as little disruption throughout the move process as possible. • Respond to complaints from customers and give after-sales support when requested. • Ability to work 5 days a week in shifts: 9 am-7 pm (Toronto time). Requirements • English: Upper-Intermediate+ • Excellent administrative skills are a key requirement to ensure all client and organizational records are accurately maintained. • You must be familiar with Microsoft Word, Excel etc. • Must have excellent communication skills and be very good in building and developing teams. • Expert negotiation skills/experience. • Expert oral, written, and presentation skills. Personal Skills: • Demonstrate confidence, politeness, and persistence in client interactions. • Quick responsiveness to client inquiries, taking the initiative without delay. • Multitasking skills • Ability to work independently and remotely. If you are interested about details, please call us directly and we'd be happy to answer all further inquiries!Похожие вакансии