Обязанности:
Your future responsibilities and challenges:: - Implementation, integration, and support of CRM system, data enrichment, and expanding capabilities. - Configuration, support, and monitoring of communication channels: SMS, email, web-push, ,in-app, pop-ups, chatbots. - Planning, launching, and monitoring the performance of automated (triggered) direct communication chains.- Conducting A/B tests and testing hypotheses-Analyzing user profiles and behavior insights in order to create powerful offers and messages for each user segment. -Collaboration with a team to achieve goals.-Track competitors and emerge trends in the industry; For this position is important: - Experience as CRM manager/ Retention manager/ Email-marketing manager - Ability to dive into customer base segmentation and find growth points. - Familiarity with Retention metrics (OR, CTR, DAU, Сhurn, LTV) - Knowledge of direct communication channel standards and benchmarks - Strong communication, analytical and problem-solving skills What We Offer: - A 5-day workweek with a flexible start time between 8 and 11 AM (8-hour workday). - Unlimited paid vacation, 7 days off, and sick leave. - Competitive salary with consistent payments. - Free online English classes. - A professional yet relaxed work environment.Похожие вакансии