other

Middle Key Account Manager for FinTech

Более недели назад

З/П не указана

Город: Москва. Станции метро: Улица 1905 года

Мунэксперт

Тип занятости: Полная занятость

Требуемый опыт: Опыт от 3 лет

Обязанности:

MoonExpert is a payment system with a robust online banking infrastructure suitable for most online businesses. A guide to the world of e-commerce and consulting. We provide a full range of marketing services for e-commerce - from market research and consulting to BTL. We are currently looking for a Middle Key Account Manager to join our team, whose main task is to promote our products and support existing customers all around the world in pair with a senior specialist. What is to be done: Providing ongoing account support to existing customers assigned by the KAM team. Informing new and existing customers of promotions, upgraded product lines, and offers. Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable interventions. Conducting cross-sell and up-sell. Collaborating with the sales team to identify new sales leads and develop sales plans. Reporting to KAM managers as required. Conducting sales research and identifying new sales opportunities. Documenting processes and maintaining KAM department records. Our expectations from the candidate: Bachelor's degree in marketing, business, or similar; Previous experience in a sales environment will be advantageous; Knowledge of customer relationship management (CRM) software; Proficiency in office software, including MS Word, Excel, PowerPoint, and Outlook Express; Exceptional interpersonal and negotiation skills; Excellent collaboration and communication skills; Great organizational and time-management skills. We offer: Official employment; Hybrid or remote format with a flexible start of the working day from 09:00 to 10:30; Competitive salary (the numbers above are only the fixed part without monthly and quarterly bonuses); VHI, payment for meals, a discount on classes in a fitness club; Corporate English, participation in training/conferences, providing specialized literature (and not only in electronic form!); Ability to influence the final result and understand the business logic of products: we follow the principles of Agile; Bright and non-standard corporate events. Submit your feedback! Know someone who would be the perfect fit? Tell them about our vacancy!

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