Обязанности:
What You Will Do Contact customers through various channels, including phone, email, and written correspondence, to discuss outstanding debts, negotiate repayment terms, and establish payment plans. Monitor and manage a portfolio of delinquent accounts, tracking and documenting all communications, agreements, and payment activities. Communicate with internal stakeholders, such as sales and customer service teams, to resolve customer issues and ensure timely payment. Provide contracts, license agreements, primary accounting documents to the clients. Negotiate with customers to reach mutually acceptable solutions, which may involve offering settlements, discounts, or extended payment terms. Identify and escalate high-risk accounts to management for further action, interact with external legal services. What You Will Bring Qualifications: High school diploma or equivalent (in legal field preferred) Minimum of 2 years of relevant experience Familiarity with basic accounting principles Experience in MS Office (Word, PowerPoint, Excel) English language level - at least Intermediate (spoken and written, must) Required Skills and Abilities: Strong negotiation and communication skills. Excellent problem-solving and analytical skills. Writing pre-trial settlement letters skill. What We Offer Working hours: five-day work week from 9:00 to 18:00 or from 10:00 to 19:00 Hybrid schedule: 3 days in the office, 2 days remotely Salary: 140,000 gross (monthly) Social package: meal compensation, health insurance (after a probationary period of 3 months), Office within transport and walking distance from the metro station AlekseevskayaПохожие вакансии