Обязанности:
Who We Are We build SaaS products linked to the Google Workspace ecosystem. Our company operates fully remotely with a flexible work environment, fostering a strong emphasis on autonomy and collaboration. Job Description As a Customer Support Specialist, you will: Work with our entire product range, providing exceptional service to existing and new customers within our CRM tool: technical support, how-to questions, assistance with payments, invoices and refunds Respond to customers within the defined timeframes (<2 hours) Collaborate with our development team to resolve new issues Help maintain our knowledge base Requirements Proven experience in a technical support or customer-facing role Familiarity with CRM tools (e.g. Intercom) and support software Good written and oral English skills (B2 and above) Comfortable working in a remote, asynchronous environment Excellent communication skills with a focus on customer satisfaction Self-driven and adaptable to a fast-paced, dynamic environment What we offer Salary: 600 USDC (ERC-20) per month Flexible Work Environment: fully remote work with a healthy work-life balance. Skill Growth & Development: Opportunities for learning and access to industry insights in the SaaS space.Похожие вакансии
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