Обязанности:
About the job: Yandex Go is looking for a Support Specialist to respond to partner queries, make outbound calls and gather feedback. Apply if you have a passion for helping people, good problem-solving and conflict management skills and strong writing and verbal skills in the French and English languages. You will be responsible for: Responding to partner queries in a timely and accurate manner via phone, email, and chat; Solving everyday questions, problems and/or suggestions that our partners may have; Making outbound/proactive calls to our partners; Sharing feature requests and effective workarounds with team members; Gathering customer feedback and share it with our product, sales, and marketing teams. You might be a fit if you have: Passion for helping and communicating with people; Good problem-solving and conflict management skills; Strong writing and verbal skills in English and French languages. You should be able to write quickly and accurately We offer: Remote work 5/2, which saves time perfectly Stable salary: fixed salary and bonus based on work results Paid distance learning The opportunity to develop professionally - the Company has rotation programs on an ongoing basis Why Yandex? International Exposure: Gain valuable international frontier experience that expands your professional horizons; Collaborative Team: Join a team of like-minded professionals who share your passion and drive; Impactful Contributions: Make a meaningful impact by contributing to the improvement of cities' infrastructure.Похожие вакансии
Удаленно Support-менеджер (подработка от 4х часов)
От 50 900 до 62 200 руб.
Пенза
Грешнякова Дарья Александровна